Frequently Asked Questions (FAQ)

Who is Bur-Del?

 

Bur-Del Co-operative Advancement Society Limited is a housing co-operative based in North Queensland. 

 

The organisation was founded in 1975 to establish a housing co-operative to provide rental accommodation to Aboriginal, Torres Strait Islander and Australian South Sea Islander families in the Burdekin region. Bur-Del aims to provide affordable and culturally appropriate housing to its tenants. 

 

Bur-Del owns and manages 38 houses, four units with two bedrooms and 30 one-bedroom units. Bur-Del tenancy manages five units with two bedrooms under Community Housing.

What services do we provide?

Bur-Del Co-Operative Advancement Society provides:

  • Community and home support
  • domestic assistance – household jobs like cleaning, laundry
  • personal care – help with bathing, showering or getting dressed
  • home maintenance – minor general repairs and care of your house or garden, for example, changing light bulbs or replacing tap washers
  • home modification – minor installation of safety aids such as alarms, ramps and support rails in your home
  • nursing care – a qualified nurse to dress a wound or provide continence advice in your home
  • social support – social activities in a community-based group setting
  • transport – help getting people out and about for shopping or appointments.
  • food services
  • allied health support service
  • respite care

 Am I eligible to apply for Bur-Del’s services?

 

You may be eligible for a home care package if you are an older person who needs coordinated services to help you to stay in your home.

 

How can I apply for Bur-Del’s services?

To apply for Bur-Del’s services, you need to contact My Aged Care to provide you with a referral number. From there, we will assess your eligibility for the service you have applied for. 

It can take up to three months for your referral to be processed. 

For more information, call our office on (07) 4783 4560.

Where is Bur-Del based?

The Bur-Del Co-Operative Advancement Society is based in Ayr, North Queensland. 

What regions do you service?

Bur-Del services the Burdekin region (Ayr, Brandon and Home Hill) and Townsville.